Cookie Policy

This Cookie Policy explains how Pet Haven Agency ("we," "us," "our") uses cookies and similar technologies when you visit our website and use our services.

1) What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, improve your experience, and provide analytics about how the site is used.

2) Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

• User authentication and account access
• Security features
• Session management

You cannot opt out of essential cookies as they are required for the Services to work.

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information about:

• Pages visited
• Time spent on pages
• Navigation patterns
• Error messages encountered

This information is aggregated and anonymous, and helps us improve the website's performance and user experience.

2.3 Functional Cookies

These cookies allow the website to remember choices you make (such as language preference or theme selection) and provide enhanced, personalized features.

2.4 Targeting/Advertising Cookies

We may use these cookies to deliver relevant advertisements and track ad campaign performance. These cookies may be set by our advertising partners and used to build a profile of your interests.

3) Third-Party Cookies

We may use third-party services that set cookies on our behalf, including:

• Analytics providers (e.g., Google Analytics)
• Payment processors
• Customer support tools
• Marketing and advertising platforms

These third parties have their own privacy policies and cookie policies, which govern their use of your information.

4) How Long Do Cookies Last?

Cookies can be either:

• Session cookies: Temporary cookies that are deleted when you close your browser
• Persistent cookies: Cookies that remain on your device for a set period or until you delete them

5) Managing Your Cookie Preferences

You have several options for managing cookies:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Accept only first-party cookies
• Delete cookies after each session
• Receive notifications when cookies are set

Please note that blocking or deleting cookies may impact your ability to use certain features of our Services.

5.2 Opt-Out Tools

For advertising cookies, you can opt out through:

• Network Advertising Initiative (NAI): optout.networkadvertising.org
• Digital Advertising Alliance (DAA): optout.aboutads.info

5.3 Do Not Track Signals

Some browsers have a "Do Not Track" feature. Currently, there is no industry standard for how to respond to Do Not Track signals, so our website does not respond to these signals at this time.

6) Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a new "Last Updated" date.

7) Contact Us

If you have questions about our use of cookies, please contact us:

Pet Haven Agency
Email: privacy@pethaveninsurance.com
Support Email: support@pethaveninsurance.com
Phone: 512-333-1018

8) Related Policies

For more information about how we collect and use your personal information, please see our Privacy Policy.